Terms & Conditions

All bookings made with Nio Chen are subject to the following terms and conditions. We request you to carefully read and understand each, since you’ll be bounded by these conditions once the agreement comes into force. Nio Chen reserves the complete right to alter, add, or delete any of these terms and conditions without any prior notice, and such changes naturally apply to you upon booking a tour or package with us. Failure in adhering to our T&C might result in termination of services with Nio Chen.

Terms of Services

Nio Chen reserves the right, in its sole discretion, to terminate the access to any or all Nio Chen websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.

In case, Nio Chen discovers or has reasons to believe at any time during or after receiving a request for services from the Travel Agency Partner that the request for services is either unauthorized or the information provided by the Travel Agency Partner or its Customers & Guests is not correct or that any fact has been misrepresented by him or them, Nio Chen in its sole discretion shall have the unrestricted right to take any steps against the Travel Agency Partner(s), including cancellation of the bookings, etc. without any prior intimation to the Travel Agency Partner. In such an event, Nio Chen shall not be responsible or liable for any loss or damage that may be caused to the Travel Agency Partner or any of them as a consequence of such cancellation of booking or services.

All prices displayed are final payable amount to us Including VAT however in event where government authorities, local governing bodies or service provide applies any additional tax, fees, service charges, resort fee or any other indirect charge without prior notification; these additional charge(s) will be levied by us on to the reservation and it will not be part of the reservation amount booked or paid. We will not be liable to pay this additional VAT/charges/taxes/resort fees as we have limited control on such additional charges.

Each of Nio Chen content, covering images, product details and description, pricing information, and logo, is proprietary to Nio Chen.

The Website’s policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, we encourage our costmers to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE (United Arab of Emirates is our country of domicile).

If costumer does not agree with any part of such terms, conditions and notices, the costumer must not avail Nio Chen’s Services.

Minors under the age of 18 are prohibited to register as a user of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in USD (or any other agreed currencies).