Privacy Policy

Nio Chen can collect and use Travel Agency Partner’s or it Guests & Customers personal details especially when they get in touch with us to enquire about our services or at the time of booking a tour package.

We collect the following personal information from you:

1. Contact Information such as name, gender, DoB, passport number, Email address
2. Billing Information such as credit card number and billing address
3. Usage activity about how you interact with us such as booking history
4. As is true of most Web sites, we automatically gather information about your computer such as your IPaddress, browser type, referring/exit pages, and operating system.

By submitting such details, you allow us to utilize your personal data for further relevant purpose.

The Travel Agency Partners or it Guests & Customers personal information collected via the website, Email or other sources is primarily used to confirm booking, authenticate credit card information, and process the payment. Apart from utilizing it for activities intended to improve the website’s performance, this information can also be submitted to airline or accommodation service provider, depending on their preferred service package.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements.

Information Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The data provided for processing payment through payment gateway is encoded and transmitted using SSL (Secure Socket Layer) protocol, a system widely used to encrypt data automatically before transmitting it to us.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Nio Chen takes Travel Agency Partner’s or it Guests & Customers privacy concerns seriously and will not share their personal information without their consent. All credit/debit cards details and personally identifiable information will NOT be sold, shared, rented or leased to any third parties.

In order to obey a court order or safeguard the Nio Chen rights, we may have to disclose Travel Agency Partners or it Guests & Customers private details. may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. NIO CHEN may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if NIO CHEN  files for bankruptcy, or there is a transfer of the assets or ownership of NIO CHEN website in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our employees, partners and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.